Gun owner Jim Busch emailed this heads-up to the Virginia Citizens Defense League re: the Remington 700 and Model Seven rifle recall for XM trigger troubles. [Republished with permission from ammoland.co]
I wanted to provide to you a heads up regarding my experience with the Remington Model 700. The publicly available Remington online website to enter the serial number did not flag the rifle for recall when I entered the information, nor did it correctly work for Remington Customer Service when I contacted them directly. I already was aware of the the manufacturing date of the rifle, so it stymied me that the site didn’t recognize such to be subject to recall, and caused me to contact Remington directly, via telephone . . .
Thankfully, Remington’s internal system flagged my rifle. As such, I would strongly suggest anybody with a smooth trigger to not utilize the website to determine if their Models 7 or 700 are subject to recall, but instead, directly contact a Remington recall CSR at 1-800-243-9700.
Remington takes 10 business days for Remington to ship a box via UPS to one’s door, so that one is able to pack said rifle back to ship to Remington. UPS pickup after contact with Remington, takes an additional 3 business days.
Furthermore, Remington is advising owners that recall repairs are taking 12 weeks.
Remington has stated that they will provide a tool mark on the rifle receiver to indicate that the trigger work was completed.
Remington does not provide a time to ship when repairs are completed, nor the UPS shipping time after leaving the Remington.
To summarize, a recall rifle is estimated to take 14 weeks from time of contact with Remington,to time of completed repair. Shipping return is unknown at this point. Your experience may vary…