SENTRY Products Group, owner of Hexmag, has issued the following safety recall notice:
HEXMAG, INC .308/SR-25 10 ROUND MAGAZINES
SOLD BY SENTRY PRODUCTS GROUP
PRODUCT SAFETY WARNING AND RECALL NOTICE
Consumer safety is our first priority. Please contact us immediately to facilitate the replacement of your .308/SR-25 10 Round Magazines at our factory at no charge to our customers. Recalled Risers will not be returned.
DO NOT use your .308/SR-25 10 Round Magazines unless it has been assembled with the new replacement riser! Any unintended discharge has the potential for causing injury or death.
HOW TO DETERMINE IF .308/SR-25 10 ROUND MAGAZINES NEEDS REPLACED:
Load your magazine with .308 cartridges of the until the magazine can no longer accept any additional cartridges. Remove each cartridge contained in the magazine and count the total number of cartridges that were capable of fitting within the magazine. If that number exceeds 10, the magazine is subject to this recall. Alternatively, if your .308/SR-25 10 ROUND MAGAZINES contains a black riser (depicted below left), then your magazine is subject to this recall.
REPLACING YOUR AFFECTED PRODUCT
If you own a magazine that is subject to this recall, Sentry Products Group will provide a replacement magazine configured with the replacement riser (depicted below right) and ship it to you at no additional cost.
Contact us immediately! We will ask for your Name, Address, Telephone Number, Number of Magazines, and provide to you an RMA # for return and tracking purposes. Once you have been provided an RMA #, you will need to remove the riser from your affected product, and send the affected riser to: SENTRY Products Group, LLC, 2929 S. Cole Road, Boise ID 83709. Please discard the remaining components of the affected magazine. Upon receipt, Sentry will return a new replacement magazine.
CONTACT SENTRY (Monday – Friday, 8:00 AM to 5:00 PM EST)
Email: [email protected] | Recall Hotline: 877.726.7328 | EXT FAX: 757.689.6066