BREAKING: ATF eForms Crashes, Off-Line Until Further Notice

Screen Shot 2014-04-04 at 5.27.04 PMATF notification:

The eForms software is not performing to our expectations.  As a result, we are taking the eForms system down until further notice.  We apologize for any inconvenience and appreciate your patience as we work with our industry partners to deliver a quality product.  Any eForm submitted will continue to be processed. The finalized forms will be sent to the user via email .  . .

Until the eForms system is returned to service for the industry, all imports forms (Forms 6 Part I and 6A), NFA forms (1, 2, 3, 4, 5, 9 and 10), and AFMER reports (Form 5300.11) must be submitted via paper, including any eForms in draft status. [h/t silencernews.com]

comments

  1. avatar Karlan says:

    Someone needs to do a FOIA on this system to get all necessary information and prove negligence. Time to shame these contractors or “industry partners” out of business.

    1. avatar pwrserge says:

      Somebody needs to file a USC 1983 suit for denial of civil rights under color of law. There is no legal rationale for a nine month processing delay for a procedure that would take five minutes via NICS.

      1. avatar Gene says:

        +1

        Haven’t a clue what they actually do for that time other than move papers.

  2. avatar Dirk Diggler says:

    Need a FOIA to understand how much was paid, names of who got paid, names of who administered the contract and its award and how many other contractors were reviewed or if it was a sole source. $20 says there is cronyism out there.

    1. avatar rlc2 says:

      Undoubtedly. Someone who contributed a lot of money to the last campaign, or has relatives or friends at WH. Never did see the StateRunMedia run this down:

      http://www.theblaze.com/stories/2013/10/25/report-michelle-obamas-curious-connection-to-company-hired-to-build-obamacare-website/

      Maybe someone with government purchasing experience can comment on how such an important contract got approved, no-bid, when there were 4 others bidding on it. Certainly couldn’t have been the expertise of CGI that won it…

      http://www.dailymail.co.uk/news/article-2477403/Michelle-Os-Princeton-classmate-exec-company-built-Obamacare-website.html

      1. avatar Jeff says:

        Even if it weren’t a selection based on cronyism, it seems to be bad enough that CGI was chosen even after their monumental failure to create a functioning system for the Canadian long-gun registry, a far smaller project in scope.

        Oh and then there’s the fact that CGI is a CANADIAN company.

  3. Obamacare!

    ‘Merica.

  4. avatar dwb says:

    Same as Obamacare. If you like your can, you get to keep it. Or, not.

    Wouldn’t it be weird if we found out this crashed because they were rerouting Obamacare applications to the ATF site. Id hate to see what happens then.

    1. avatar Jeff says:

      your suspicion doesn’t even make any sense.

      1. avatar dwb says:

        Right, because the last time something in govt made sense was….

        So, which would make more sense to you: An Obamacare exchange accidentally routing hearing impaired callers to a phone sex line offering hot ladies, or the exchange routing people to fill out a form at another internal agency, which oops is the ATF not IRS? I can see how this gets misunderstood: I asked for a “plan” and they thought I asked for a “can.”

  5. avatar Daniel Silverman says:

    It’s those damn batch processors!!! Oh wait….
    No it is global warming! No that just sounds silly…
    No it’s the Sun!!! Yeah that’s it, we can only process forms when the sun isn’t out, during the three minutes of the winter and spring solstice.. We built it to do that!

    1. avatar IdahoPete says:

      NO, NO! IT’S GEORGE BUSH’S FAULT! And those eeevil Tea party Republicans! And the bitter clingers! And Vladimir Putin!

      Hey, the buck never even gets close to the current administration.

  6. avatar Templar says:

    But we can trust the government to handle a gun registry properly

    1. avatar rlc2 says:

      Or your HIPAA protected private medical information. (PHI).

      https://www.computerworld.com/s/article/9243441/Obamacare_exchange_contractors_had_past_security_lapses?pageNumber=1

      PS: remember the couple in La Mesa, CA that got a voter registration card in the mail, handily filled out already with the Democrat block filled in? Now, why exactly would the California exchange, called Covered California, need to send into to voter registration?

      http://www.breitbart.com/Big-Government/2014/03/31/Obamacare-Registers-California-Couple-to-Vote-as-Democrats

      I mean, after all, according to the rules, the form is NOT supposed to be pre-filled with political party. http://www.cavotes.org/vote/drive

      Was this a mistake by the SEIU entity hired to contract out the job-filling and training function?

  7. avatar Sammy says:

    Awesome! Could not have happened to a more corrupt and deserving agency

  8. avatar Allen Morgan says:

    Ha! Are the same people running this that operated the Obamacare (ACA) website? HA!

  9. avatar Steve Truffer says:

    How hard is it to look at a damn PDF, run an NICS check, look at the prints, and ship a Fµ*k!ng stamp!?
    Jeezus, a TTAG comment + 3 pictures, and that’s too much for them?

    1. avatar Allen Morgan says:

      You already know that answer! This government– Situation Normal all F…ouled Up (SNAFU!).

    2. avatar Karlan says:

      You forgot the public key cryptographer to verify identity, seesh. Damn marketing guys always say it sooooo easy. You write the code! 😉

      /joke

      You are right, that is probably all it would require

      1. avatar Steve Truffer says:

        I monkey with android apps. I know the pains of smali/ baksmali. Devil’s construct there. ☺

  10. avatar ST says:

    Bush’s fault.

  11. avatar Larry says:

    I’ll wait for Mark (Silencer Shop) to comment before I get in a snit.

  12. avatar Rabbi says:

    Same question I always have: Who gets fired????????

    1. avatar Dirk Diggler says:

      unions ain’t got $hit on the Federal Civil Service Commission

      1. avatar Gene says:

        This is true.

  13. avatar Justin says:

    Awesome… the DAY my suppressor gets to my dealer. Just awesome. Looks like my SBR is going to continue to be loud for up to a year…

    1. avatar pwrserge says:

      Some of us are still waiting on SBR paperwork we threw down the pipe in September.

  14. avatar Braenen says:

    Call me a cynic if you will but I firmly believe that this system was essentially a modem connected to a cluster of computers which then connected to a (small) bank of printers to print out the forms. That is, i believe that this was a database acting as a print server. If so, it could have been a problem with a queue buffer overrun.

    For those who are not technical, this is how one might set up the system in 1970.

    1. avatar boardsnbikes says:

      This sounds crazy but its been done. It’s a way to ostensibly have an “internet” presence for customers and to show management some level of “progress.”

    2. avatar Spaceman Brown says:

      Bank of printers? Not a chance in hell. That would require them to operate with even the most basic level of efficiency. They probably have one guy with an IQ close to his shoe size (who is somehow entitled to a pension) sitting in a room with dingy fluorescent lights and a Xerox machine built in 1985.

  15. avatar JH says:

    Any thoughts on how we might lobby our fine gun friendly elected government officials to look into this?

  16. avatar Accur81 says:

    More incompetence from the ATF. This is my shocked face.

    /sarcasm.

  17. avatar shrimpmoney says:

    If only they gave up on healthcare.gov this easily.

  18. avatar Mercutio says:

    “Breaking:”…. cute

  19. avatar Soccerchainsaw says:

    A right delayed is a right denied…

  20. Maybe when it comes back up it will run under IE 11?

  21. avatar Rusty Chains says:

    You guys should stop picking on the ATF. They just panicked when Microsoft announced the XP OS on the laptop they run the system on was no longer gonna be supported this coming Tuesday.
    “Oh God, what will we do? Wait, doesn’t Michelle know someone in the computer business?”
    /. sarcasm mode: off

    1. avatar SouthernPatriot says:

      You don’t need any Kroil or moly oil afterward, you are just right the way you are. Keep up the great humor, it helps and I know it brings levity to others as well!

  22. avatar cristine reyes says:

    Helpful commentary ! For my two cents , if anyone needs a ATF 6A (5330.3C) , my husband came across a blank document here http://goo.gl/KR0ZnK.

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