I received an email from Beretta USA today from the Product Marketing Manager, Ben Cook, about my magazine issues. This restores my faith in Beretta USA and their customer service. Here is a copy of the email . . .
I am very sorry to hear about the trouble you have been experiencing with your Px4 and more so that the issue has yet to be resolved.
I have 2 magazines here on my desk that I would like to send you that I believe will fix all of your issues.
If you would provide a shipping address, I can get these out the door to you.
Product Marketing Manager
Pistols & Tactical Products
Beretta U.S.A. Corp.
17601 Beretta Drive, Accokeek, MD 20607